Can I make a refund?
We do not accept refunds at this time. Thank you for your understanding.
Can I make an exchange?
We only accept size exchange for the same item within 7 days of receiving the order. And customer must ship the item back to us at their own cost. All the items exchanged must be unworn and unused and the exchange approval will be at the discretion of #catlord.
How to make an exchange?
Within 7 days of receiving the products, please kindly send an exchange email request to catlordhk@gmail.com and our customer service will reply with further instructions.
